Jakob Schneider
 
 
 
 
Jakob Schneider,服务设计软件公司More than Metrics联合创始人,设计公司KD1合伙人兼创意总监,为大众、西门子等企业客户提供过设计服务。

Jakob Schneider is an award-winning communication and service designer from Germany. He is partner and creative director of the design agency KD1. Among others, he won a Red Dot Award and the prestigious “Best of Show” award at the European Design Awards 2011. He guest-lectures service design at design schools, regularly gives talks and workshops on service design. He co-founded both Smaply and ExperienceFellow and is the leading designer of both companies. Jakob is designer, co-editor and co-author of the seminal service design book This is Service Design Thinking